USB Headsets with Microphone for Professional Call Centers

Chameleon Headsets offers a very wide variety of USB Headsets with Microphone for Professional Call Centers.

All our direct connect call center headsets can be equipped with an array of USB cords (both A type USB as well as C type USB connectors) which also means you have a quick disconnect connector so you can separate the headset from the cord at any time without putting a strain on the USB jack. It’s also a nice feature to have so that there is no need to remove your headset if you want to walk away from your computer momentarily. Just separate the quick disconnect and walk away.

Chameleon Headsets also has a variety of USB headsets with no quick disconnect connectors, a single headset with a long cable terminating in a USB connector. All Chameleon USB headsets have universal compatibility with all computers, softphones and business telephones equipped with a USB jack.

There are pros and cons that should be considered when deciding whether you want a USB headset with a quick disconnect connector on it or not. A USB headset with no quick disconnect are the only USB headsets that will deliver true stereo sound. So, if you are looking for a USB headset with microphone for PC for gaming, video or audio editing or listening to music, it is highly recommended you chose one with no quick disconnect connection in the cord.

However, if you are in an enterprise or call center environment where side by side training may be necessary, you will want a USB headset with a quick disconnect. A computer with multiple USB headsets connected to it can only identify one headset at a time so it is impossible for multiple users on one PC. A USB headset with a quick disconnect can accept a supervisor Y cord so that two headsets can be plugged into one computer for side-by-side training.

All Chameleon USB headsets feature a USB headset with microphone and advanced digital signal processing with a complete soundcard solution, no soundcard is required in the computer or laptop. Compatible with any PC or MAC with USB ports for VoIP applications, digital recording, or gaming apps. Microsoft certified for Skype for Business (MS) and compatible with all types of softphones including Avaya One-X, Cisco Jabber, 3-CX and any other popular Softphones. The Chameleon call controller on the cord features Call On/Off, Mute and Volume control.