NEW 3012 Odyssey XII Wireless Telephone Headset


The Odyssey XII™ wireless telephone headset is a call center grade single connect wireless headset to be used with any telephone system.

Key Features

Buy the Best NEW 3012 Odyssey XII Wireless Telephone Headset for Shop Call Center

The 3012 wireless telephone headset was designed specifically to compete directly with the Plantronics CS-540.

Chameleon Headsets® Odyssey XII™ is a 1.9 GHz wireless call center headset with universal compatibility with any phone system on the market.

Designed to give the user the highest possible security found in a wireless headset while still being extremely lightweight, comfortable, and with extremely clear communication.

The 3012 wireless is a convertible-style headset that comes with two separate size ear loops as well as a headband for wearing the headset over the head on one ear.

The headset itself features Chameleon Headsets® exclusive Voicetrap™ noise canceling microphone, incoming volume control, and locking mute button.

Two separate-colored bezels (black & cabernet) for personal expression or easy identification.

The base unit charger features a 3-hour quick charge circuit for fast and easy recharging, an additional mute button for convenience, and an in-use indicator.

Blinking charging LED indicator that turns solid upon achieving a full charge to the headset.

The wireless call center headset has full auto-answer capabilities with a Chameleon automatic handset lifter (AL-10) or an accessory EHS cord (both sold separately).

The auto handset lifter will work with any desktop telephone with a flat edge along the left side of the phone.

The use of an Electronic Hook Switch accessory cord is only possible on certain telephones that support the EHS function.

To determine if there is an EHS cord available for your telephone, please see the Compatibility section below.

* If your telephone is not listed in the Compatibility section, we recommend the use of the AL-10 automatic handset lifter.

Key Feature of the Best NEW 3012 Odyssey XII Wireless Telephone Headset

  • Universally compatible with any multi-line telephone system
  • HD quality sound with Digital Signal Processing (DSP chipset)
  • 1.9GHz DECT bandwidth allows up to 40 simultaneous users
  • Up to 300 ft. of range
  • Chameleon Headsets exclusive Voice Trap NC microphone. 
  • 8 hr. talk time / 50 hr. stand-by / 2 – 3 hr. quick charge
  • Independent speaker & microphone volume controls
  • (2) Mute buttons – located on the headset & base
  • (2) In-use indicators – located on the headset & base
  • Two separate wearing styles. Each was individually engineered for premium balance and extended wearing comfort
  • Two different ear loops and 1 headband are included.
  • Two colored bezels included (Cabernet & Stealth Black) for personal expression
  • Auto answer supported with accessory auto handset Lifter or EHS cord  (See EHS Compatibility Guide below for available options)
  • One-Year Limited Warranty

Manufacturer: Chameleon Headsets
Part Number: 3012
Warranty: One Year limited
Wearing Style: Convertible – 2 different ear loops & 1 headband option included
Type: Cordless – 1.9GHz DECT
Compatibility: Universal compatibility with any multi line telephone system
Max. length: 300 ft.
Battery: 8 hr. talk time / 50 hr. stand-by / 2 – 3 hr. quick charge
Color: Black
Microphone: Noise Canceling microphone
Speaker: HD quality sound with Digital Signal Processing
Weight: 1.1 oz. with ear loop / 1.8 oz. with headband
Safety: Exclusive Audio Clarity Technology™ (ACT) with Acoustic Shock Protection for optimum safety and premium sound performance
What’s in the box: 1 headset, 2 ear loops, 1 headband, 1 charging base, 1 AC/DC plug in wall adapter, 1 RJ-9 connecting cord,       2 colored bezels, & 1 manual included

Below is a list of all telephones that are considered “headset-ready” as they are equipped with a built-in headset amplifier and dedicated headset port. Headsets for these phones are referred to as “Direct Connect” headsets as you can connect a Chameleon Headset directly into the phone without the need for an external amplifier and without the need to lift your handset off the cradle to initiate or answer a call.

Different headset ready phones use different connectors or wiring configurations for the headset. Therefore, there are several different cords available to choose from in the drop-down menu. Simply locate your phone model below and choose that cord from the drop-down menu.

If your phone is not listed and does not have a dedicated headset port, you will also need to purchase an external headset amplifier such as the Chameleon Odyssey VII.

Because this list is constantly being updated with new phones and your telephone has a dedicated headset port but is not listed anywhere below, please call us toll free at 877 773 7797 for the proper cord selection.

1007 – Any Chameleon Headsets with the 1007 coiled cord with RJ9 plug will work with the following headset ready telephones

Aastra / Mitel Models
2465, 2564, 480e, 480i, 53i, 55i, 57i, 57iCT, 6753i, 6739i, 6755i, 6757i
Aastra / Mitel Models
6731i, 6735i, 6737i, 7446ip, 9112i, 9116, 9133i, 9143i and 9480i
Adtran Phone Models
IP321, IP331, IP430, IP460, IP650, IP670
Adtran Phone Models
IP706 and IP712
AltiGen Phone Models:
500, 510, 600, 705, 710, 720
Avaya IP Phone Models
4606, 4612, 4624
Avaya IP Phone Models
1408, 1416, 4610, 4620, 4621, 4622, 4625, 4630, 5410, 5420, 5610, 5620, 5621, 9404, 9406, 9408, 9504, 9508
AT&T, Avaya, Lucent “Merlin Magix” Models
4424LD+, 4424D+, 4412D+, 4406D+
Avaya Definity Phone Models
2410, 2420
AT&T, Lucent, Avaya Definity Models
6416D+M and 6424D+M
Comdial Impact models
Digium IP Phone models
D40, D45, D50, D70
48-Key IP Feature Phone and 48-Key Digital Feature Phone
GE Model
8520, 8560, 8600, 8620, 8622, 8660, 8662, 8690, Encore ECX 1000 and ECX 2000
Iwatsu Phone Models
IX-5800, IX-5810, IX-5900, IX-5910, IX-5930, IX-12KTD-3 and IX-24KTD-3
Mitel IP Phone Models
5000, 5010, 5020, 5040, 5055, 5140, 5201, 5205, 5207, 5210, 5212, 5215, 5220, 5224, 5230, 5235, 5240, 5250, 5312, 5324, 5330, 5340, 5360, 5550
Mitel SuperSet Models
4015, 4025, 4125, 4150
NEC Models
Dterm Series E (Models: DTL-12D, DTL-24D, DTL-32D, DTL-8LD, DTP-8, DTP-8D, DTP-16, DTP-16D, DTP-32, DTP-32D, DTU-8, DTU-8D, DTU-16, DTU-16D, DTU-32, DTU-32D,DTH-8, DTH-8D, DTH-16, DTH-16D, DTH-32, DTH-32D), DT700, DT730, DT750, DT300, DT310, DT330, DTerm Series i, Dterm Series IP, DSX Series, DLV Series, ETJ Series, ETZ Series, Aspire Phones and DSX Phone Models
Nortel Meridian Norstar Phone Models:
T7316, T7316E, M7310, M7208, M7308, M7316, M7324, M7900, M2216, 2465, 2564
Northern Telecom, Nortel, Meridian models
M3903, M3904, M3905, M8001, M8003
Northern Telecom,
Nortel SL100 model NTZK23AA, AB: (M2216):ACDI
Nortel Avaya IP Phone Models
1120E IP, 1140E IP, 1150E IP, 1210, 1220, 1230. i2002 and i2004
Polycom SoundPoint IP Phone:
300, 301, 335, 430, 450, 500 (rev. E or later), 501, 550, 560 600, 601, 650, 670, CX300, CX500, CX600, VVX300, VVX310, VVX400, VVX410, VVX500, VVX600 and VVX1500
CX200 and CX700
Packet8 Phone Models
6753i, 6755i, 6757i
Shoretel ShorePhone IP models:
IP 100, 212, 212K, 230, 265, IP 530, 560G, IP 560, 565, 565G 655, 655G
Shoretel Models:
420, 480, 480G, 485
Optiset E Advance, Optiset Advance Plus + Headset Adapter, Comfort 300E + Headset Adapter, Comfort F300E, Optipoint 410 Advance, Optipoint 410 Standard, Optipoint 420 Advance, Optipoint 420 Standard, Optipoint 500 Advance, Optipoint 500 Basic, Optipoint 500 Office, Optipoint 500 Standard, Optipoint 500 Standard SL, Optipoint 600, Optipoint 600 Office
Talkswitch Phone
Toshiba Phone Models:
Strata CIX, DP5022-SD, DP5023-SD, DP5018-S, DP5000-series, DKT 3001, 3010S, 3020S, 3020SD, 3014SDL
Zultys ZIP Models:
ZIP 51e, ZIP 53e, ZIP 53i, ZIP 55i, ZIP 57i, ZIP 59i
3COM Phone Models
3102 and 3103

1007 HIS – Any Chameleon Headsets with the 1007 HIS coiled cord with RJ9 plug will work with the following headset ready telephones

Avaya IP Models:
9601, 9608, 9610, 9611, 9611G, 9620, 9621, 9630, 9640, 9641, 9650, 9670, 1608 and 1616

1007S – Any Chameleon Headsets with the 1007S coiled cord with RJ9 plug will work with the following headset ready telephones

Altigen Model
Grandstream IP Models:
GXP-1200, GXP-1400, GXP-1405, GXP-1450, GXP-2010, GXP-2020, GXP-2100, GXP-2124, GXP-2130, GXP-2140, GXP-2160
Yealink SIP Models:
T19P, T20P, T22P, T26P, T27G, T28P, T32G, T38G, T40P, T41G, T42G, T46G, T48G
Zultys ZIP Models:
33i, 35i, 37G, 43G, 45G, 47G, & 49G

1016 – Any Chameleon Headset with the 1016 coiled cord with RJ9 plug will work with the following headset ready telephones

AT&T, Lucent, Avaya Definity Model
Call Master V and Call Master VI
Cisco IP Phone Models:
6921, 6941, 6961, 7821, 7841, 7861, 7931, 7940, 7941, 7941G, 7942, 7942G, 7945, 7945G, 7960, 7961, 7961G, 7962, 7962G, 7965, 7965G, 7970, 7971, 7971G, 7975, 7975G, 8811, 8841, 8851, 8861, 8941, 8945, 8945G, 8961, 9951, 9971

1102C – Any Chameleon Headset with the 1102C coiled cord with 2.5mm plug will work with the following headset ready telephones

Cisco Models
SPA303, SPA303G, SPA501G, SPA502G, SPA504G, SPA508G, SPA509G, 521G, 524G, SPA525 and 525G
Cisco Linksys Phone Models:
SPA 921, SPA 922, SPA 941, SPA 942, SPA 962
Polycom Models
IP320, 321, IP 330 and IP 331

1102S – Any Chameleon Headset with the 1102S 6-inch cord with 2.5mm plug will work with the following headset ready telephones

Panasonic, AT&T, RCA, Uniden and all other cordless phones with standard 2.5mm Headset Port

1103 – Any Chameleon Headset with the 1103 coiled cord with 3.5mm plug will work with the following headset ready telephones

Alcatel-Lucent IP Touch Models:
4028, 4029, 4038, 4039, 4068, 8012, 8028, 8029, 8038, 8039

1134 – Any Chameleon Headset with the 1134 6-inch cord with 4 conductor 3.5mm plug will work with the following headset ready telephones

Any Smartphone, Tablet, PV or Laptop with a 3.5mm headset port

* Chameleon Headsets recommends the purchase of an extension cord if using the 1134 cord on a PC or laptop for increased mobility *

1104 – Any Chameleon Headset with the 1104 6 inch cord with 4 conductor 2.5mm plug will work with the following headset ready telephones

Cisco Cordless IP Phone Models
7920, 7921, 7921G, 7925, 7925G, 7929

Can I return my Chameleon Headset?

All web orders may be returned within 30 days. You are responsible for returning the headset at your cost and the headset must contain all the same components it arrived with, or you may incur up to a 25% restocking fee.

Do I need a RMA to return my Chameleon Headset for repair or refund?

Yes. Contact Chameleon Headsets either by email at or by phone at 805 480 9162 for instructions regarding your return

What is the warranty of my Chameleon Headset?

80% or more of all Chameleon Headsets are covered by a two-year “no abuse” warranty. However, some are covered by a one-year limited warranty. To know the exact warranty for the headset you are interested in, simply look under the Key Features and Specifications tabs on each headset page.

What if my telephone has a headset jack, but the make and model of my telephone is not listed in the Compatibility tab?

As new phones are coming out every year with direct connect headset port on them, it is difficult to constantly update our compatibility guide.

If your telephone has a dedicated headset port and is not listed under the Compatibility tab, simply contact Chameleon Headsets either by email at or by phone (toll free) at 877 773 7797 for instructions regarding the proper Rapid Release compatibility cord for your phone.


What if my telephone does not have a headset jack?

If your telephone does not have a direct connect headset port on it, you need to use what is called a universal headset amplifier. The amplifier requires two AA batteries (included) and offers the user a handset/headset switch, mute button for the microphone, a tone control button for added treble or bass as desired, and universal compatibility on any telephone or telephone system in which the keypad is on the base of the phone and NOT in the handset. Princess/trim line phones are excluded.

Simply choose Odyssey VII amplifier from the “Select a cord for telephone use” drop down menu.

What is the best Quick Disconnect connector for me?

A quick disconnect is the connector between the headset itself and the cord that will plug into a phone or other device. Chameleon Headsets also refers to this connector as a Rapid Release connector. It allows the user to disconnect from the cord without having to remove the headset from your head. It also works as a kind of hold or mute button when disconnected.

All Chameleon wired call center headsets on this web site are available with either a Plantronics / Poly quick disconnect, GN Netcom / Jabra quick disconnect or a Chameleon Headsets quick disconnect.

If you are already a Plantronics / Poly headset user, we recommend you purchase your new Chameleon Headset with their connector. If you are already a GN Netcom / Jabra headset user, we recommend you purchase your new Chameleon Headset with their connector. And if you are already a Chameleon Headset user, we recommend you purchase your new Chameleon Headset with the Chameleon connector.

If this is your first headset purchase or you are looking for a change, we 100% recommend you purchase the headset with the Chameleon Headsets quick disconnect. It is the highest rated connector in the industry and tested for over 200,000 plug – unplug cycles.

Where is Chameleon Headsets By Earshot Innovations located?

Physical location:

Chameleon Headsets
1200 Lawrence Dr.   Ste. 370
Newbury Park, CA  91320
PH: 805 480 9162

How long has Chameleon Headsets been in business?
Chameleon Headsets was established in 2000 and is now 22 years old. The management team has been in the telephone headset industry for over 40 years.



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© 2019 Earshot Innovations, LLC. All Rights Reserved. No portion of these materials and related graphics may be reproduced in any form, or by any means, without prior written permission from Earshot Innovations, LLC. ClearPhonics, ClearPhonicHeadsets, Rapid Release, ACT (Audio Clarity Technology), PlastiFlex and Voice Trap are all trademarks of Earshot Innovations, LLC, all other names are trademarks of their respective companies.